Skip to content
A Reliable Partner to Go with Nature.Connect with our team
Menu

CUSTOMER INFORMATION

Terms & Conditions

Terms for using the Cosmovision Herbals website and ordering our products.

Updated 7 October 2026

Welcome to Cosmovision Herbals!

Cosmovision Herbals is owned and operated by Cosmo Vision Herbals India Pvt Ltd.

These are the terms and conditions for: the Cosmovision Herbals website (Hereby Cosmovision Herbals).

Your use of the Cosmovision Herbals website and purchase of the products (hereby "products") on such website, means that you agree to these terms and conditions as set out below (hereby "Terms").

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE ACCESSING, USING OR OBTAINING ANY MATERIALS, INFORMATION OR PRODUCTS.

ELIGIBILITY

You may use the website and purchase the products only if you can form a binding contract with Cosmovision Herbals, and only in compliance with these terms and all applicable local, state, national, and international laws, rules, and regulations.

The use of this website for children under 13 years is prohibited and older children should be supervised and given appropriate guidance in their use of our services. It is the responsibility of parents and legal guardians to determine whether any of the content and products are appropriate for their child.

By using the website and purchase the products, you represent and warrant that you have the full right, power, and authority to enter into these terms and to fully perform all of your obligations hereunder. You further represent and warrant that you are under no legal disability or contractual restriction that prevents you from entering into these terms.

COSMOVISION HERBALS

Cosmovision Herbals offers through this website different products in the following categories:

We reserve the right to create new categories and include new products and services.

For more information about our products and services, please contact us via email or phone, our support team will be attentive and available to answer your questions and concerns.

Phone: +91 4884 265 935

Email: info@cosmovisionherbals.com

DISCLAIMER

Please read the product label carefully before using it.

We are not responsible if adverse reactions occur as a result of any consumer using our products. If you develop a skin or other sensitivity to any product, you should stop using it immediately and consult your physician. Remember, you should never use new products on broken or irritated skin and discontinue using any product that causes any of the following: redness, scaling, itching, burning, soreness, blisters, watery eyes, irritation or other similar reactions.

If you are uncertain about possible sensitivity, always do a patch test before use or consult your healthcare professional.

In the case of pregnancy, nursing, or illness, or if taking medications, please consult with your health care professional.

This disclaimer does not seek to exclude any warranties implied by law which may not lawfully be excluded.

SHOPPING ON THE WEBSITE

When you order a product, you offer to buy the product for the price advertised and indicated on the website at the time of purchase. Please check correctly the price and variants of the products before placing the order.

When a user of the website with the intention of purchasing a product on the website, places an order, Cosmovision Herbals will send that user an email to confirm that the order has been received. This email confirmation will be produced automatically so that the user has confirmation of the order details of their product.

If the product is not available, the user will be informed of the website by email or phone.

Cosmovision Herbals may cancel any sale and not supply products if it is reasonable to do so and may change or discontinue availability of products at any time in her sole discretion. If an order is cancelled, any payment made for the products will be refunded in full. This does not affect your statutory rights.

All new orders are considered separately and each is treated individually.

PRICES

Cosmovision Herbals reserves the right to determine the price for the products. Cosmovision Herbals will make reasonable efforts to keep the price information published on the website up to date. We encourage you to check our website periodically for current pricing information. Will always try to make sure that the prices on the website is accurate. However, some errors in terms of price may occur from time to time, including but not limited to human error, mechanical error or the like. Should an error in pricing be discovered, the User will be informed of such error.

DELIVERY WITHIN INDIA

Orders and delivery are available within India only. We do not ship internationally. A valid Indian mobile number, delivery address, state and PIN code are required at checkout.

Displayed product prices include tax. India Post delivery costs ₹100 when the product subtotal is below ₹1,500 and is free when the product subtotal is ₹1,500 or more. The complete total is shown before payment.

We dispatch orders through India Post. When tracking details are added to your order, we send a shipment email containing the tracking number. For dispatch or delivery enquiries, contact info@cosmovisionherbals.com with your order reference.

PAYMENTS

Payments on this website are processed through PayU India. The payment methods available for your order are shown on the secure PayU payment page.

The customer must pay the price shown on the order before the products are shipped. Payment details are entered on PayU. After payment has been verified, we send an order confirmation to the email address provided at checkout.

PayU processes your payment details. Cosmovision Herbals receives the transaction reference and payment status needed to confirm your order; we do not store your full card number, card security code or UPI PIN.

PRODUCT DESCRIPTIONS

Cosmovision Herbals attempts to be as accurate as possible. However, Cosmovision Herbals does not warrant that product descriptions, product prices or other content of this website is accurate, complete, reliable, current, or error-free.

ACCOUNT AND SECURITY

Customers can place orders as guests. Access to the staff website and app is by company invitation. If you have a staff account, you are responsible for keeping your password confidential and for activity under that account. Notify Cosmovision Herbals promptly of any unauthorised use or security breach, and sign out after using a shared device. Do not use another person’s account without authorisation.

By providing Cosmovision Herbals your email address you consent to our using the email address to send you Service-related notices, including any notices required by law, in lieu of communication by postal mail. We may also use your email address to send you other messages, such as changes to features of the Service and special offers. You can opt out of receiving emails by sending us your withdrawal request or by unsubscribing from emails with the "unsubscribe" option. Opting out may prevent you from receiving email messages regarding updates, improvements, or offers.

ACCOUNT DELETION AND TERMINATION

To request closure of an account or deletion of personal information, contact info@cosmovisionherbals.com. We will explain the information that can be deleted and any order, payment or other records that must be retained for applicable legal or business obligations.

Cosmovision Herbals reserves the right to terminate your account or your access immediately, with or without notice to you, and without liability to you, if Cosmovision Herbals believes that you have breached any of these terms, furnished Cosmovision Herbals with false or misleading information, or interfered with use of the platform, website or the service by others.

BLOGGER'S COPYRIGHT

Unless otherwise stated, as above, all content on Cosmovision Herbals website is exclusive content of its owner. Please do not copy any content and pass it off as your own, as a copyright infringement will occur.

GENERAL COPYRIGHT

All content included on this website, such as text, graphics, logos, button icons, images, video, audio clips, data compilation, and software, is the property of Cosmovision Herbals, its merchants, or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of Cosmovision Herbals and protected by international copyright laws. All software used on this site is the property of Cosmovision Herbals or its software suppliers and protected by international copyright laws.

You have no authorization to copy, transmit, distribute, display, republish, post, or upload from our website in any way without our prior written approval, or stated otherwise on our site. You may print a copy of our site's content strictly for personal use only. By doing so, you also consent not to directly or indirectly change or remove any copyright, trade name, service mark, trademark, or any other proprietaries shown on any of our content. Any alterations or use of content outside the guidelines of this Terms and Conditions violates intellectual property rights. By accessing our website, you do not own any rights or titles to our content or other intellectual properties.

COPYRIGHT COMPLAINTS

Cosmovision Herbals respects the intellectual property of others, and expects users to do the same. If you believe, in good faith, that any materials provided on or in connection with the Cosmovision Herbals website infringe upon your copyright or other intellectual property right, please send the following information to:

  1. Identification of the intellectual property right that is allegedly infringed. All relevant registration numbers, or a statement concerning the ownership of the work, should be included.
  2. A statement specifically identifying the location of the infringing material, with enough detail that Cosmovision Herbals may find it on the Cosmovision Herbals website. Please note: it is not sufficient to merely provide a top-level URL.
  3. Your name, address, telephone number and e-mail address.
  4. A statement by you that you have a good faith belief that the use of the allegedly infringing material is not authorized by the owner of the rights, or its agents, or by law.
  5. A statement by you, made under penalty of perjury, that the information in your notice is accurate, and that you are the copyright owner or authorized to act on the copyright owner's behalf.
  6. An electronic or physical signature of the owner of the copyright or the person authorized to act on behalf of the owner of the copyright interest.

RISK OF LOSS

All items purchased from Cosmovision Herbals are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

COSMOVISION HERBALS RESPONSIBILITIES

Cosmovision Herbals shall insure ordered products at their retail value whilst being delivered to you. Please check the delivered products as soon as possible on receipt as we will not cover any subsequent loss or destruction.

Because of the nature of the Internet Cosmovision Herbals provides and maintains the website on an "as is", "as available" basis and makes no promise that use of The Website will be uninterrupted or entirely error free. We are not responsible to you if we are unable to provide our Internet services for any reason beyond our control.

Our website may from time to time contain links to other web sites which are not under the control of and are not maintained by us. These links are provided for your convenience only and we are not responsible for the content of those sites.

Except as provided above we can give no other warranties, conditions or other terms, express or implied, statutory or otherwise and all such terms are hereby excluded to the maximum extent permitted by law.

You will be responsible for any breach of these terms by you and if you use the website in breach of these terms you will be liable to and will reimburse, Cosmovision Herbals for any loss or damage caused as a result.

These terms above shall not limit any rights you might have as a consumer that may not be excluded under applicable law nor shall they exclude or limit Cosmovision Herbals liability for death or personal injury resulting from its negligence nor any fraudulent representation.

Cosmovision Herbals will not be liable in any amount for failure to perform any obligation under this agreement if such failure is caused by the occurrence of any unforeseen event beyond its reasonable control including without limitation Internet outages, communications outages, fire, flood, war or act of God.

Please read the product label, instructions and other documentation supplied with your products carefully. Use products safely and in accordance with their directions and your healthcare professional’s advice. Contact Cosmovision Herbals for product information.

These terms do not affect your statutory rights as a consumer which are available to you.

Subject as aforesaid, to the maximum extent permitted by law, Cosmovision Herbals excludes liability for any loss or damage of any kind howsoever arising, including without limitation any direct, indirect or consequential loss whether or not such arises out of any problem you notify to Cosmovision Herbals and Cosmovision Herbals shall have no liability to pay any money by way of compensation, including without limitation all liability in relation to:

THIRD PARTY WEBSITES

Through your use of the Cosmovision Herbals website and services you may encounter links to third party sites or be able to interact with third party sites. Such third parties may charge a fee for use of certain content or services provided on or by way of their websites. Therefore, you should make whatever investigation you feel is necessary or appropriate before proceeding with any transaction with any third party to determine whether a charge will be incurred. Where Cosmovision Herbals provides details of fees or charges for such third-party content or services, such information is provided for convenience and information purposes only. Any interactions with third party sites and apps are at your own risk. You expressly acknowledge and agree that Cosmovision Herbals is in no way responsible or liable for any such third-party sites.

INDEMNIFICATION

You agree to defend and indemnify Cosmovision Herbals and any of their directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of:

ELECTRONIC COMMUNICATIONS

No responsibility will be accepted by Cosmovision Herbals for failed, partial or garbled computer transmissions, for any computer, telephone, cable, network, electronic or internet hardware or software malfunctions, failures, connections, availability, for the acts or omissions of any service provider, internet accessibility or availability or for traffic congestion or unauthorized human act, including any errors or mistakes.

CHANGES AND TERMINATION

We may change the website and these Terms at any time, in our sole discretion and without notice to you. You are responsible for remaining knowledgeable about these Terms. Your continued use of the website constitutes your acceptance of any changes to these Terms and any changes will supersede all previous versions of the Terms. Unless otherwise specified herein, all changes to these Terms apply to all users take effect. Furthermore, we may terminate this agreement with you under these Terms at any time by notifying you in writing (including by email) or without any warning.

PERSONAL DATA

Any personal information you post on or otherwise submit in connection with the purchase of products will be used in accordance with our Privacy Policy. Please refer to our Privacy Policy.

INTEGRATION CLAUSE

This agreement together with the Privacy Policy and any other legal notices published by Cosmovision Herbals, shall constitute the entire agreement between you and Cosmovision Herbals concerning and governs your use of the website.

HEADINGS

Headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such section. Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches. These terms set forth the entire understanding and agreement between us with respect to the subject matter therein.

FINAL PROVISIONS

These Terms are governed by the law of India. Use of our website is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this paragraph.

Our performance of these Terms is subject to existing laws and legal process, and nothing contained in these Terms limits our right to comply with law enforcement or other governmental or legal requests or requirements relating to your use of our website or information provided to or gathered by us with respect to such use.

If any part of these Terms is found to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions will not in any way be affected or impaired. Our failure or delay in enforcing any provision of these Terms at any time does not waive our right to enforce the same or any other provision(s) hereof in the future.

Any rights not expressly granted herein are reserved.